Is the web accessible enough to disabled users?

Monday, November 13, 2006

More Vista Features

The Vista Ease of Access Center provides tools beyond the speech recognition. The center offers features that increase accessibility for a number of disabilities.

Magnifier
The magnifier allows the user to increase the screen by levels from two to 16. This will increase the amount of scrolling necessary. The user can choose to scroll with the mouse, keyboard, or text editor.

Narrator
Narrator is the screen reader included in Vista. It is a text-to-speech program, meaning it reads text out loud to the user. Vista boasts that the voice is a pleasant, natural sounding voice.

On-Screen Keyboard
An on-screen keyboard is available, making the physical keyboard unnecessary. This will help individuals with poor fine motor skills which are necessary to type well.

High Contrast
This feature increases contrast for text and images that are meant to stand out. Items that are meant to be distinct will be easily recognizable. This reduces eye strain and helps color blind people.

All of these features can be accessed two different ways. You can choose to turn them on for one session. You can also choose to have them on everytime you log on.

This suite of features to aid accessibility is a big step in the right direction. It allows people with many different disabilities to have a positive experience with Vista. Way to go, Microsoft!

Speech Recognition

I visited Microsoft's information on Vista to find out more about the speech recognition feature.



What you can do using speech recognition

The feature enables you to use your computer with limited keyboard and mouse interaction. Using speech recognition, you can:
* Dictate documents
* Dictate emails
* Start applications
* Switch between applications
* Control the operating system
* Fill out forms on the web

Wow...it's great!

The Vista speech recognition feature is able to adapt to your speaking style and vocabulary patterns for accuracy. It is available in eight different languages-it even differentiates between United States English and Britsh English. One of the features I find most interesting is the "Disambiguation" feature. If the system is confused about your command, it prompts you for clarification.

Why this is great
I think this feature of the new Windows operating system will really help visually impaired people. It allows use of a large number of programs without use of the keyboard or mouse. This is the first time this feature has been included in a Windows operating system. I think it is a very comprehensive program, especially since it is a pilot. The website wasn't clear if the prompts for clarification were voice prompts or not. This would be important for a visually impaired person. If the prompts are not voice, I would like to see that improvement in the next version.

Friday, November 10, 2006

Vista is Accessible!

I found a web blog reporting on Microsoft's new operating system, Vista. Vista is very accessible to the disabled! It improves upon the accessibility features offered by Windows XP.

The Features
* A screen reader will be shipped with Vista
* Vista includes speech recognition which allows dictation and and voice control of computer fuctions
* Expanded screen magnifiers
* High contrast text displays

Beyond the Features
Vista also improves the way the features are displayed. XP had the features available by clicking a green wheelchair. This connotates a stigma, and people may have been reluctant to use the features. Vista has the features available under a "Ease of Access" center.

My Take
It is great that Microsoft is making improvements with their new program. The added features will help a wide audience. It is also great to see Microsoft striving to be more politically correct. By changing the way the features are accessed they are likely increasing the amount of people that will use the features. Good job Microsoft!

Monday, November 06, 2006

Allow me to continue...

A New York Times article by Bob Tedeschi legitimizes some arguments I've made on the Target issue. It also acknowledges an issue one of our guest speakers spoke about. Note: you may need a log in to read this article.

My Arguments
I pointed out that it seems it would be a great advantage to Target to make their site usable by screen readers. It would open up a new customer base. More potential customers leads to more potential sales. The New York Times article says, "Most online stores go to great lengths to make sure that their sites are accessible to people with disabilities, simply because it is good business to allow as many people as possible to shop." The article indicates that their are 200,000 visually impaired people in the nation...which means 200,000 potential new customers.

I also noted that Target's competitors have made their site accessible. If so many other sites are accessible to screen readers, it must not be too hard to do. The New York Times article says, "And online-shopping technology specialists say it is not too difficulty or costly a task."

The article also calls Target's decision to not make their site accessible a "public relations blunder."

Search Engine Optimization

Meg Weir spoke to our class about search engine optimization. This refers to making your site pop up on Google or Yahoo searches. She mentioned good writing, links, and common search terms to be factors in search engine optimization. The New York Times article says, "...the more software coding a Web site could offer to help screen readers and other technologies navigate a site, the more likely it was that the Web site would show up on search engine results..." Accessibility is called an "advantage in the marketplace."

Friday, November 03, 2006

Target and Accessibility

No Acknowledgement of a problem
I visited the Target website. They have a page devoted to press releases about what is going on with the company. There is no press release about the suit by the NFB. This seems like bad business. Typically a business is expected to acknowledge negative media. By acknowledging negative media, they have a chance to show what they are doing to solve the problem or why the negative media is wrong. By not acknowledging the suit on the site it seems like Target is hiding. This implies that they know they are wrong and that they're not doing anything to solve the problem.

Another Accessibility Issue

With the knowledge I have gained from writing this blog I noticed another accessibility issues on the Target site. The major one is that all headlines and important information is in red. This is the Target signature color, so it the design choice is understandable. However, it must present a problem to red color blind users. Couldn't Target offer an option to change the color scheme of the site?

More on Target

Chris Danielson, advocate of accessibility for the blind, spoke to MSN for their article on the Target suit. He demonstrated the use of Jaws. He illustrated that he has difficulty navigating the Target website with the screen reader. However, he can navigate and successfully make a purchase on the Wal-Mart site.

His Blog
Danielson writes a blog for the NFB. It is titled Voice of the Nation's Blind. A post dated October ninth indicates that most commentaries on the suit of Target have been positive or fair. A recept exception of a "hostile editorial" in the Texarkana Gazette is noted.

His Quote

In the MSN article Danielson says, "The blind have more access to information than they ever had in history-but that's only true to the extent that web accessibility is maintained. The technology is out there, and we don't need barriers to be put in our way. Give us a way in."

My Take
It is unfortunate that Target is placing barriers to web accessibility. Again, don't they realize they're losing customers? Can it be that difficult to make their site compatible with screen readers? For my next post I will investigate what Target has to say about this...



















Danielson demonstrating the use of a screen reader.

Sunday, October 29, 2006

Target Under Pressure

The Suit
Target is being sued by the National Federation of the Blind (NFB). The NFB claims that parts of the site are inaccessible to blind people using screen readers. The major issue is whether or not a website falls under the Americans with Disabilities Act.

Inaccessibility
According to the NFB, the links on Target's website are inaccessible to the screen reader (the program used to test the site is called Jaws). A final purchase from the Target website requires the use of a mouse. Blind web users navigate almost exclusively with the keyboard. The use of a mouse would be difficult even to sophisticated users.

How does Target Compare?
When considering the sites of competitors, it is shocking that Target hasn't chosen to make their site more accessible. Amazon, Wal-mart, and Best Buy have all made considerable efforts to make their sites screen reader friendly. It doesn't make sense to me that Target wouldn't make the same effort. Why go through a suit and make people angry instead of putting some work into the website and reaching more customers?

Find out more about the suit at the
MSN article.

Wednesday, October 25, 2006

Captioning for the web

My Internship
I am currently working at an internship at Planned Parenthood. We often have meetings via teleconference with employees in the Syracuse office. As the dependency on technology increases, this type of cross distance meetings are becoming more and more common. I began to wonder if a TTY would be efficient enough to enable a hearing impaired person to participate in these meetings.

Captioning

WebAim uses a captioning service called CaptionCaster to provide real-time captions. Most relevant to my question is the ability to provide captions for video conferencing. The only requirement is that the user have a web browser and internet connection. The text for captions is streamed in real-time. Seems like it would be faster than dealing with the notorious delay TTY technology has. Another benefit of CaptionCaster is that it stores a copy of the text for later viewing.

The Technology
Video conferencing is a step up technology wise from teleconferencing as it provides audio and visual. It seems like a good investment for organizations with hearing impaired individuals.

Wednesday, October 18, 2006

A tool for web designers

Flicker Test Rate allows you to check the flicker rate of a website or image. It alerts you if the flicker rate is approaching a range that may be potentially dangerous to a photosensitive epileptic person.

My tests

I tested my blog. The results-null Flicker rate. Makes sense since I don't have any moving image! I also tested the ABC website, which has several images moving at once. The images are slow moving-and again null Flicker rate. I tested the Macys website, which has a large moving image "above the fold." Null Flicker rate!

Be responsible!

It seems that mainstream websites are responsible enough to pay attention to flicker rate. I imagine homemade websites are the ones that cause potential danger. I think Flicker Test Rate is a good tool for anyone creating a site with flashing images.